Privacy Policy

Privacy Policy 1bex – Member Personal Data Protection

At 1bex, your privacy is more than a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect the personal information of every member who trusts our platform.

Updated: January 2026

1bex Data Protection Commitment

Six core pillars that ensure your personal information remains safe with us at all times

256-Bit Data Encryption

All data transmitted between your device and 1bex servers is protected with industry-standard 256-bit SSL encryption, ensuring no third party can intercept or tamper with your information in transit.

Strict Access Controls

Member personal information is accessible only to 1bex staff who have been granted specific authorisation and have a legitimate business need. All access is logged and continuously monitored.

No Data Sales

1bex does not sell, rent, or transfer members' personal data to third parties for marketing or any other commercial purposes without your explicit consent. Your data belongs entirely to you.

Secure Storage

Financial data and sensitive information are stored on isolated servers with multiple layers of security. Internal security audits are conducted regularly to identify and address any vulnerabilities.

Member Access Rights

You have the full right to access, correct, or request deletion of your personal data held by 1bex. Such requests can be submitted through our official support channels at any time.

Regulatory Compliance

The 1bex Privacy Policy is designed to comply with applicable data protection laws. We continuously update our policy in line with the latest legislative changes to ensure the highest level of protection for our members.

1. Introduction

This Privacy Policy ("Policy") describes how 1bex ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the website https://1bex.onl and all services provided through it.

We take our responsibility to protect member privacy seriously. Every aspect of this Policy has been carefully designed to ensure your personal information is handled in a responsible, transparent and secure manner. By registering or using the 1bex platform, you agree to the data collection and usage practices described in this Policy.

Note: This Privacy Policy should be read together with Terms and Conditions 1bex. Both documents together form the complete agreement between you and our platform.


2. Information We Collect

1bex only collects information necessary to provide quality and secure services to our members. The following are the categories of information we collect:

Data Categories Example Information Primary Purpose
Identity Information Full name, date of birth, identification card number Identity verification (KYC) and fraud prevention
Contact Information Email address, phone number, residential address Account communications and transaction verification
Financial Information Payment method details, transaction records Processing deposits, withdrawals and anti-money laundering prevention
Usage Data Game history, login activity, session duration Service improvement and responsible gaming
Technical Data IP address, device type, web browser, general location Account security and suspicious activity detection

We may also collect additional information when you contact our customer support team, participate in promotions or surveys, or when required by the relevant authorities.


3. How We Use Your Information

The personal information we collect is used solely for legitimate and reasonable purposes. The following are the primary ways we use your data:

  • Account management: Processing registration, verifying identity and managing your member account on an ongoing basis.
  • Transaction processing: Facilitating deposits, withdrawals and all financial transactions related to your account on the platform.
  • Platform security: Detecting and preventing fraud, money laundering, multiple account usage and any activity that violates the platform's terms.
  • Service communications: Sending important notifications relating to your account, transactions, service updates and relevant security information.
  • Experience enhancement: Analysing usage patterns to improve platform design, speed and overall service quality.
  • Legal compliance: Fulfilling applicable legal and regulatory obligations, including reporting requirements to the relevant authorities.
  • Responsible gaming: Monitoring gameplay patterns to identify early signs of problem gambling and offer appropriate assistance to members who need it.

1bex does not use your personal data to make automated decisions that could affect your legal rights without appropriate human review.


4. Data Sharing and Disclosure

1bex takes a highly cautious approach when it comes to data sharing. We does not sell or transfer your personal data to third parties for marketing purposes. However, there are limited situations where data sharing is necessary:

  • Trusted service providers: Third-party companies that help us operate the platform, process payments, or provide technical support services — all bound by strict confidentiality agreements.
  • Legal requirements: When required by a court, regulatory authority, or competent law enforcement agency through valid legal process.
  • Fraud prevention: With trusted security partners for the purpose of detecting and preventing fraudulent activity or money laundering that could compromise the platform and other members.
  • Business transfers: In the event of a merger, acquisition, or sale of 1bex assets, members will be notified in advance.

Every third-party service provider working with 1bex is required to comply with data protection standards no less stringent than our own Privacy Policy.


5. Use of Cookies and Tracking Technologies

1bex uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies:

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance cookies: Helping us understand how members use the platform so we can continuously improve the user experience.
  • Functional cookies: Saving your preferences such as language, region and display settings for a more convenient experience.
  • Analytics cookies: Used to analyse traffic and usage patterns in aggregate form that cannot personally identify any individual.

You can control or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality.


6. Data Security

The security of your personal data is 1bex's highest priority. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction:

  • 256-bit SSL data encryption for all communications between the platform and servers.
  • Passwords are stored using an irreversible hashing method.
  • Server segregation of sensitive financial data from general platform data.
  • Round-the-clock security monitoring 24 hours a day, 7 days a week by a dedicated security team.
  • Regular security audits conducted by independent cybersecurity experts.
  • Mandatory data protection training for all staff with access to member data.
  • Two-factor authentication (2FA) is available for all member accounts for added security.

While we take every reasonable step to protect your data, no security system can guarantee 100% protection. We encourage you to use a strong, unique password and enable two-factor authentication for maximum security.


7. Your Personal Data Rights

As a 1bex member, you have certain rights regarding the personal data we hold about you. These rights include:

  • Right of access: You may request a copy of the personal data we hold about you at any time.
  • Right to rectification: You may request that we correct any information that is inaccurate or incomplete.
  • Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to our legal obligations to retain certain records.
  • Right to restriction of processing: You may request that we restrict how we process your data in certain situations.
  • Right to object: You may object to the processing of your data for specific purposes such as direct marketing.
  • Right to data portability: You have the right to receive your personal data in a machine-readable format for transfer to another service.

To exercise any of the above rights, please contact the 1bex support team through our official communication channels. Requests will be processed within a reasonable timeframe in accordance with applicable legal requirements.


8. Data Retention Period

1bex retains your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may retain certain information for the period required by law, including:

  • Financial transaction records are retained for the period required by financial and anti-money laundering laws.
  • Customer support communication logs are retained for dispute resolution and quality monitoring purposes.
  • Identity verification data (KYC) is retained for the period prescribed by the relevant compliance regulations.

When the retention period expires, data will be securely deleted or anonymised in accordance with established procedures.


9. Children's Privacy

The 1bex platform is intended solely for users who are of age 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we become aware that we have inadvertently collected personal information from underage individuals, we will take immediate steps to delete that information and close the relevant account.

Parents and guardians who discover that a minor under their care has registered on this platform are urged to contact our support team immediately.


10. Privacy Policy Amendments

1bex reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any significant amendments via their registered email or in-platform notification at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 1bex support team through official channels. You may also refer to our FAQ page for answers to frequently asked questions.

Reminder: Continued use of the 1bex platform after any amendments to the Privacy Policy are published will be considered your acceptance of the updated terms.

How We Protect You

An integrated and ongoing data protection process to safeguard every 1bex member

We believe member trust is our platform's most valuable asset. That is why we continuously invest in best-in-class security infrastructure and ensure every employee with access to member data is thoroughly trained and strictly supervised.

Learn more about our platform
1
Minimum Data Collection

We only collect information that is strictly necessary for platform operations. No excess data is collected or stored without a clear and legitimate purpose.

2
Encryption at Rest and in Transit

All data is encrypted both at rest in our databases and in transit across networks, using the highest industry-standard encryption protocols.

3
Continuous Threat Monitoring and Detection

Our automated monitoring system operates around the clock to detect any unauthorized access attempts or suspicious activity in real time.

4
Regular Security Audits

Comprehensive audits are carried out periodically by independent experts to identify and address any vulnerabilities before they can be exploited by malicious parties.

5
Rapid Incident Response

In the event of any security incident affecting member data, we have established response procedures to notify affected members promptly.

Privacy Protected, Gaming Made Better

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