Terms and Conditions

Terms and Conditions 1bex – Complete Platform Usage Guide

Please read these terms and conditions carefully before using the 1bex platform. This document contains all the rules, rights, and responsibilities binding every member who registers and uses our services.

Updated: January 2026

Key Highlights of 1bex Terms

A summary of key aspects you need to understand before you start playing at 1bex

Member Eligibility

Only users aged 18 and above are eligible to register and use the 1bex platform. Each member is permitted to hold only one registered account.

Deposit & Withdrawal

All financial transactions are subject to set minimum and maximum limits. Withdrawals are processed in accordance with the policy stated in these terms.

Bonus Terms

All bonuses and promotions are subject to specific wagering requirements. The terms of each promotion are clearly stated and must be fulfilled before a withdrawal can be made.

Account Security

Members are responsible for keeping their login credentials confidential. 1bex will never ask for your password through any channel.

Data Privacy

Your personal information is protected under 1bex's Privacy Policy, which complies with strict data security standards and is never shared with third parties without your consent.

Account Closure

1bex reserves the right to close or suspend any account that violates these terms at any time. Members may also close their own account through official support channels.

1. Introduction and Acceptance of Terms

Welcome to 1bex. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 1bex ("Platform", "We"). By registering an account, accessing, or using any part of the 1bex platform at https://1bex.onl, you hereby agree to be fully bound by these Terms.

If you do not agree with any part of these Terms, you are not permitted to use our platform. Your continued use of the 1bex platform following any amendment to the terms will be deemed as acceptance of those changes.

Important Note: These Terms apply to all services provided by 1bex, including casino, sports betting, slots, bingo, and all other games available on the platform.


2. Eligibility

To use the 1bex platform, you must meet all of the following eligibility requirements:

  • Be at least 18 years old at the date of registration.
  • Not residing in any jurisdiction that prohibits or restricts the use of online gambling platforms.
  • Acting on your own behalf and not as an agent, proxy, or representative of any third party.
  • Never declared bankrupt or currently undergoing bankruptcy proceedings.
  • Having full legal capacity to enter into a legally binding agreement.

1bex reserves the right to request age or identity verification at any time. If a member is found to have provided false information regarding their eligibility, the account will be closed immediately and all associated balances may be forfeited at the platform's discretion.

Warning: Registration by individuals under the age of 18 is strictly prohibited. Parents and guardians are required to take appropriate measures to prevent minors from accessing this platform.


3. Registration and Account Management

Each user is only permitted to register and own one account only on the 1bex platform. Holding multiple accounts is strictly prohibited and may result in the closure of all related accounts along with the forfeiture of all balances and bonuses.

During the registration process, you are required to provide truthful, accurate, and complete information including your full name, date of birth, valid email address, and phone number. Information provided during registration will be used for identity verification (KYC) when required.

You are fully responsible for:

  • Keeping your account username and password confidential.
  • Ensuring no other party accesses your account without authorisation.
  • Notifying 1bex immediately if you suspect your account has been accessed without authorisation.
  • Keeping your account information up to date whenever any changes occur.

1bex will not be held responsible for any losses arising from your failure to keep your account login credentials secure.


4. Deposits and Financial Transactions

1bex supports multiple deposit methods including local online banking, e-wallets, and other payment methods listed on the platform's deposit page. All deposits are processed instantly upon confirmation received from the payment provider.

Important points regarding deposits:

  • Minimum and maximum deposit limits vary depending on the payment method selected.
  • All deposits must be made using an account or payment method registered under the verified member's name only.
  • Deposits from third parties or unrecognized sources will not be accepted and will be returned.
  • 1bex does not charge any additional fees for deposits; however, payment providers may impose their own charges.
  • If a technical issue occurs during deposit processing, please contact the 1bex support team immediately with proof of transaction.

All successful deposits will be credited to your account within the specified timeframe. If your deposit has not been credited within the expected period, contact 1bex customer support with your transaction reference.


5. Withdrawal of Funds

1bex members may withdraw funds at any time subject to the following conditions, all of which must be fully met:

  • The account identity verification (KYC) process has been completed successfully.
  • All active bonus wagering requirements have been fully met.
  • The withdrawal amount meets the minimum limit set by the platform.
  • No suspicious activity or active investigation on the account in question.

Withdrawal processing times depend on the selected withdrawal method and the account's KYC compliance level. Withdrawals are processed via the same payment method used for the original deposit for security and anti-money laundering purposes.

1bex reserves the right to request additional supporting documents before processing large withdrawals. This is a standard security measure implemented to protect all parties.

Withdrawals involving bonus funds must satisfy all wagering requirements stated in the relevant bonus terms before they can be processed.


6. Bonuses, Promotions and Special Offers

1bex offers various bonuses and promotions to members from time to time. Each bonus and promotion is subject to specific terms and conditions stated alongside the offer, and the following rules apply generally to all bonuses:

  • Bonuses may only be claimed once per offer unless otherwise stated.
  • All bonuses have wagering requirements that must be met within the specified time period.
  • Bonus value cannot be withdrawn directly — only winnings generated after the wagering requirements have been met are eligible for withdrawal.
  • Using multiple accounts to claim the same bonus is prohibited and will result in the cancellation of all associated bonuses.
  • 1bex reserves the right to cancel or modify any promotion at any time with reasonable notice.
  • Bonus abuse or any attempt to exploit the promotions system will result in immediate account closure.

Please read the specific terms of each promotion carefully before claiming any bonus. If you have any questions, the 1bex support team is available to assist you 24/7.


7. User Conduct and Prohibited Activities

1bex members are required to use the platform in a responsible and ethical manner. The following activities are strictly prohibited on the 1bex platform:

  • Using automated software, bots, scripts, or any tools to automate gameplay or platform activities.
  • Fraud, manipulation, or any attempt to deceive the platform's systems or other players.
  • Money laundering or the use of funds from illegal sources.
  • Sharing your account with any other party or allowing others to play using your account.
  • Exploiting any bugs or technical vulnerabilities on the platform — any vulnerabilities discovered must be reported to the 1bex team immediately.
  • Harassment, threats, or disrespectful behaviour towards support staff or other members.
  • Any action that may compromise the integrity, security, or reputation of the 1bex platform.

1bex uses advanced detection technology to monitor suspicious activity. Any account found to be involved in prohibited activities will be closed immediately without prior notice, and all balances and wins may be forfeited.


8. Account Closure and Suspension

1bex reserves the right, at its sole discretion, to close or suspend any account at any time for the following reasons:

  • Violation of any section of these Terms and Conditions.
  • Failure to complete the identity verification (KYC) process within the stipulated timeframe.
  • Requests from legal authorities or regulatory bodies.
  • Suspected fraud, money laundering, or other illegal activities.
  • Extended account inactivity in accordance with the platform's inactive account policy.

Members may also request to close their own account at any time by contacting the 1bex support team. Requests will be processed within the timeframe specified by our team, subject to all KYC requirements and any outstanding balance withdrawals being resolved.


9. Limitation of Liability and Disclaimer

To the extent permitted by applicable law, 1bex shall not be liable for:

  • Any financial losses incurred as a result of gaming activity on the platform.
  • Service disruptions arising from system maintenance, technical issues, or circumstances beyond our control.
  • Indirect, consequential, or punitive losses arising from the use of the platform.
  • Security issues arising from the user's own negligence in safeguarding their account information.

The 1bex platform is provided on an "as is" basis. While we continually strive to ensure a smooth and uninterrupted service, we make no guarantee that the platform will always be free from errors or technical disruptions.

In the event of any technical disruption affecting an ongoing game, 1bex will investigate and resolve each case fairly based on available system records.


10. Amendments to Terms and Applicable Law

1bex reserves the right to amend, update, or replace these Terms and Conditions at any time. Significant changes will be communicated to members through official platform communication channels such as registered email or in-platform notifications.

Your continued use of the platform after any amendments are published will be deemed as your acceptance of the revised terms. It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest version.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which 1bex operates. Any disputes arising in connection with these Terms shall first be resolved through good-faith negotiation before being referred to the appropriate dispute resolution mechanism.

Remember: By registering and using the 1bex platform, you confirm that you have read, understood, and agreed to be bound by all Terms and Conditions set out in this document.


11. Responsible Gaming

1bex genuinely cares about the well-being of our members. Gaming should remain an enjoyable form of entertainment, not a source of stress or financial hardship. We provide a range of self-control tools to help members manage their gaming activity responsibly.

If you feel that your gaming activity is beginning to affect your personal or financial life, we encourage you to use the available self-limit tools or contact the 1bex support team for assistance. Further information is available on the Responsible Gaming us.


12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 1bex support team, available to assist you 24 hours a day, 7 days a week via the in-platform live chat channel or our official email. Our team will endeavour to respond to all enquiries in a timely manner.

You may also refer to the Frequently Asked Questions (FAQ) for instant answers to the most frequently asked questions by our members.

Have You Read and Understood Our Terms?

Register a 1bex account today and start enjoying a fair, secure, and exciting gaming experience alongside more than 500,000 active members in Malaysia.

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